Accessibility

Islanders Bank is committed to providing full banking access to all our customers, including those with disabilities.  We provide access to a variety of products and services online, by phone, and in our offices to assist you with your banking needs.

You may access your Islanders Bank accounts at any of our locations, online at www.islandersbank.com or by phone at 1-800-957-5976.

Our ATMs have been upgraded for Americans with Disabilities Act (ADA) compliance, with voice guidance capabilities, and Braille keypad. A customer can plug in their headphones and follow the voice prompts to obtain their transaction information.

For the hearing impaired, customers may use publicly available relay services to communicate. Customers can contact us directly at 1-800-843-5441, Monday – Friday from 8am – 5pm Pacific Standard Time. TTY relay services can be reached by anyone dialing 711 from a telephone or TTY. The 711 dialing feature is now available nationwide.

Our check printing vendor, Harland Clarke, provides Sight Check®, a business size check with large type and embossed lines for easy reading and check writing. Larger 8 1/8” x 3” checks leave plenty of room for writing, embossed guidelines are easily felt, and standard lettering is included.  Customized register and deposit slips are also included with your order.

Islandersbank.com is accessible from a desktop, tablet or smart phone and automatically adjusts to the size of device you are using.  Islanders Bank Online Banking is accessible from a desktop computer.  Islanders Bank also offers Mobile Banking which is accessible from a mobile phone or tablet.

Customers may also request large-print statements by contacting us at 1-800-843-5441 or visiting any of our branches.