We’re all about connections. That’s why we invite you to share your specific needs and goals with us.  If you have any questions, concerns, compliments, or complaints, please don’t hesitate to contact us using one of the methods below.

Lobby Hours
9:00 a.m. – 5:00 p.m., Monday – Friday
Branch Locations
Customer Service Phone Support
8:30a.m. – 5:00 p.m., Monday – Friday
Toll Free: 1-800-843-5441
Friday Harbor: 360-378-2265
Orcas Island: 360-376-2265
Lopez Island: 360-468-2295
For general questions or information email: mybank@islandersbank.com. Please do not include confidential or private information.
Lost or Stolen Debit Card
To report loss or theft of your Visa® debit card contact us immediately:

  • 8:00 AM to 5:00 PM Monday thru Friday: 1-800-843-5441
  • After Hours (evenings & weekends): 1-800-554-8969
  • By mail:  Islanders Bank, PO Box 909, Friday Harbor, WA 98250

Lost or Stolen MasterCard® Credit Card
To report loss or theft of your MasterCard® credit card, please use the contact information below:

  • 8:00 AM to 5:00 PM Monday thru Friday: 1-800-272-9933
  • After Hours (evenings & weekends): 1-866-839-3409