Security Measures Islanders Bank takes to protect Your
Financial Information
Secure Connection and Data Encryption Islanders Bank's online banking services utilize SecureSocket Layer (SSL) encryption and encoding technology. SSL establishes a private communication channel enabling encryption of the data during transmission; as a result, private account information cannot be intercepted. Confidential, sensitive financial information never travels the Internet without encryption protection.
Individual Access ID & Password
In order to access Islanders Bank’s Online Banking, you must enter a unique Access ID and password that only you know. For security purposes, you are required to change your password upon your initial log in to Islanders Bank's Online Banking service(s). You are required to change your password annually thereafter.
Password Security System
To help prevent unauthorized access to your account, Islanders Bank uses a password security/lockout feature. If your password is entered incorrectly three consecutive times, your user Access ID is locked out. If you have configured automatic password reset, you will be guided through the steps to reset your password. If you have not configured automatic password reset, please contact an Islanders Bank representative, during normal banking hours. Please contact your local branch for assistance.
Online Banking Access Monitor
After a successful login to Online Banking, the last login date and time are displayed in the top left corner. This record will indicate your last login date and time.
Automatic Log-Off
If you’re logged on the Online Banking and do not perform any activity for 10 minutes, you will not be able to proceed until you “re–log” on to the system.
Multifactor Authentication
Multifactor authentication (MFA) is a security system in which more than one form of authentication is implemented to verify identity. Multifactor Authentication protects bank customers by requiring multiple pieces of information to validate identity at the same time ensuring compliance with regulatory requirements and FFIEC recommendations. Multifactor Authentication monitors access based on computer history, and requires customers to verify their identity by answering pre-selected challenge questions if unusual computer access is detected.
What other steps can I take to protect myself? Your Online Banking user Access ID and password are two of the most important security features for Online Banking. Because you control the selection and how often you change your password, you can help prevent unauthorized online access to your accounts. You may optionally change your Online Banking password at any time. As a security requirement, your password will expire and you will be required to select a new password annually.
Protect Your Online Banking Account Information
Don’t reveal your Access ID or password to anyone. Your Access ID and password are designated to protect your banking information. This only works if you keep the information to yourself.
Don’t walk away from your computer if you are in the middle of an Online Banking session.
Once you have finished your Online Banking session, log off before visiting other Internet sites.
If you notice any suspicious or unusual activity related to any of your accounts, contact your local branch immediately.
Other security tips:
Keep your Internet browser up to date to take advantage of the latest security patches and enchancements.
Take all necessary steps to keep your computer free from viruses or worms that might be used to capture password keystrokes or transmit information from your computer's hard drive.
Be suspicious of emails requesting account and/or password information. Do not ever provide account information, any PINS, Access IDs or passwords in email.
Be careful where you access your Online Banking accounts. Do not use a public Internet access computer or rented computers. Computers can be configured to capture private information from unsuspecting Internet users.
Shred all printed documents with account information before discarding them.
